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Reviews
Tripadvisor Traveller RatingBased on 668 Reviews
Traveller ReviewsRanked #47 of 135 hotels in Salzburg
Traveller Rating
Excellent
182
Very Good
278
Average
132
Poor
43
Terrible
33
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Maps04246439388 said...
Avoid this hotel- photos very different to reality.
Travelled on 12/2024
Very disappointed. Except that the hotel seems old and very tired, the photos on the site are not a fair representation and can be misleading. The room is very basic. No fridge, no proper coffee machine, just a kettle. Cleanliness could be improved in general, both the rooms and public areas. However the linen was very clean.
Mattresses are solid - if its your preference.
Non smoking rooms open to the courtyard th...
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Jeff M said...
Australians visiting Salzburg
Travelled on 12/2024
Would probably not recommend this hotel. Rooms a bit old and tired, the pictures not fair representation, no fridges in rooms no easy to accesss laundry.
It is in a good location for the buses into Salzburg. Staff seem a little unprofessional towards no English speakers....
Passport774422 said...
Nice stay at Arcotel Castellani at Salzburg
Travelled on 12/2024
It is a beautiful property at a quick walkable distance from the main city centre of Salzburg. The room was clean. The hotel management allowed check-in earlier than scheduled time because the room was cleaned and ready. We got very good service from the reception. There is beautiful outside seating area for summer time. The restaurant inside the hotel seems to be high-end and expensive serving Austrian cuisine. Morn...
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Wood77 said...
Arcotel Castellani Hotel in Salzburg
Travelled on 11/2024
Comfortable stay for only one night. No complaints, everything worked. Not much amenities in the room. Hotel entry way and reception area had festive Christmas decorations. There was an interesting display case in the lobby showing beef aging....
Ira619 said...
Would not recommend.
Travelled on 10/2024
Disappointed. Seems as a hotel from 20 years ago. No usb charging. No washcloths. Lighting in room very dark and dingy. No cooling in the room, only heating. Not even ventilation. Very stuffy but was able to open a window. Seems like a desolate area. Did not feel unsafe but not a walkable area....