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Reviews
Tripadvisor Traveller RatingBased on 2953 Reviews
Traveller ReviewsRanked #3 of 9 hotels in Surfside
Traveller Rating
Excellent
1688
Very Good
607
Average
228
Poor
151
Terrible
278
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
snbtravels said...
I've got mixed feelings...
Travelled on 11/2024
I'm two minded on this one,
I'll start with the pro's
Love the property, definitely the best one out of the Grand Beach hotels.
The lobby is huge and welcoming, has a really nice atmosphere with lovely chairs to sit on.
The staff at check in were very friendly.
The rooms are spacious and the bathrooms are upgraded, very comfy beds.
The rooftop pool is a gem, even if its windy you don't really feel it at the top, pl...
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Ally M said...
Carlos is amazing
Travelled on 11/2024
Carlos is such a friendly bartender and really added to our experience at Grand Beach. His knowledge on the area and beverages was exceptional. Highly recommend this hotel, bar & bartender! Our first time in Miami and we will be back here again!...
Taylor S said...
Wonderful
Travelled on 11/2024
The manager (Carlos) at the lobby level hotel bar was immaculate. His energy and friendliness is unmatched. Truly the cherry on top of our vacation. Knowledgeable on the area as far as restaurants and fun places to go. 10/10 experience and will be coming back soon....
Shay S said...
Gaslaine is the reason I will be back.
Travelled on 11/2024
Ive stayed at every Grand Beach Hotel numerous times now and by far my favorite is Surfside because of a front desk staff member by the name of Gaslaine. Im here at least twice a month and every time I see her, she is the most accommodating, kind, patient, and helpful person. She really makes my trip from checking in to having my room serviced to needing extra water to charging my phone to extending my stay to re-a...
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lomitada said...
A Gem in Surfside
Travelled on 11/2024
The service workers are all helpful. There are so many examples when they noticed we needed assistance. Impressed by their friendly staff. Room is spacious and we had an oceanfront room with balcony. Everything clean. Beds are comfortable. Worthwhile stay!...