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Reviews
Tripadvisor Traveller RatingBased on 340 Reviews
Traveller ReviewsRanked #25 of 37 hotels in Pompeii
Traveller Rating
Excellent
116
Very Good
105
Average
50
Poor
25
Terrible
44
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Lea E said...
Amazing service and perfect location!
Travelled on 11/2024
The hotel itself is gorgeous, but our stay was made absolutely perfect by the attentiveness and warmth from Tina. She personally showed us to our suite, gave us a tour of the room, and even helped carry up our dinner when I got takeaway from a local restaurant! The balcony view was absolutely breathtaking. As for the location, you go outside the hotel and its a short walk to the ruins of Pompeii. Id definitely go a...
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Kerry P said...
Awful lunch experience, interrupted by a musician demanding large tips
Travelled on 04/2024
Restaurant experience was awful. Man with guitar interrupts our lunch to sing loudly. I would've preferred to eat in peace, but he goes to every table and forcibly tries to involve guests and get them to sing along. Afterwards, he goes to every table and demands tips. I give him a couple of coins, which he throws in my face and rudely shouts something in Italian. Please leave guests to eat in peace, and don't force a...
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Eleri M said...
Everything was good, except for the receptionist
Travelled on 07/2023
I visited in April 2023
I went to stay there with my schoo. The food and the rooms were good. It was a receptionist for me.
When me and my classmates went back to our hotel rooms, we were chatting and he shushed us. He complained to my teachers about us visiting our friends rooms. There were loud Italian kids staying there too. I once saw them drop something down and it landed near the front desk. He did NOTHING to ...
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Barrett G said...
Terrible, worthless, scammy dining experience
Travelled on 04/2024
Food was mediocre at best, only two of the 4 options we were supposed to get were offered, the salad we were promised never arrived, we were denied water multiple times, they dropped my friends pizza, still served it, then charged her full price for it, the staff was rude and seemed perfectly content to ignore our grievances, and when we brought all this up to the host, we argued for about 5 minutes before he agreed...
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Burren2017 said...
Dreadful!
Travelled on 10/2023
This was a very poor experience for a very well-behaved school group.
Staff were unhelpful, with the exception of a few waiting staff. The hotel manager was extremely reluctant to turn on the air conditioning even though the bedrooms were stiflingly hot and mosquito screens were in bad condition, coming off the rails and some having holes in them.
There was no tea/coffee/bar availability in the evening. No addition...
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