Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 1387 Reviews
Traveller ReviewsRanked #7 of 38 hotels in Bergamo
Traveller Rating
Excellent
527
Very Good
584
Average
211
Poor
46
Terrible
20
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Marcus P said...
a great place to stay with very professional and friendy staff
Travelled on 11/2024
Every year I come to Bergamo for a long weekend, knowing that my stay at the NH Bergamo is a mini-vacation. I love the breakfast, the rooms are nice, and the location is pretty good, too - super conveniently located for the Citta Bassa & Teatro Donizetti (and the train station, too). The reception staff always is super friendly :)...
welly g said...
Friendly staff
Travelled on 11/2024
The front desk so friendly and attentive with the guest, the lady she was very professional. It was in the morning 13/11/2024. Thanks a lot for the costumer service provided. Its not about only words but attitudes that makes a service being different...
Jimmy M said...
Busy hotel needing a refresh
Travelled on 10/2024
Not a great impression seeing scratched and battered furniture in the lobby reception area.
Generally the hotel felt a bit tired and worn, needing a freshen up.
Breakfast was a bit disorganised with lots of very young staff learning their trade.
About 10 mins walk to rail station and 20 to the old town. ...
Discover57386785054 said...
super receptionist
Travelled on 09/2024
We arrived very late. We were greeted by the most helpful receptionist Ive met in a long time. There was confusion as I had double booked. She sorted the situation out very quickly was very friendly. We enjoyed our stay. I will be back.The room clean and the bathroom large and breakfast was good with a great choice....
joostroes said...
Nice stay
Travelled on 06/2024
I do not know how to make use of my money I have collected during my stays. Also hotel staff does not know how to use the benefits....