Frequently Asked Questions

Will there be a resort team at the destination?

At hotels where we’re also offering our main beach programme, there’ll be a resort team on hand to answer any questions you may have and provide assistance. If you’re on a tour or travelling to a destination that falls outside of our main beach programme, you’ll have 24-hour support via our HolidayLine:
 

• <::marker>Email us
• <::marker>Call +442038303111 (calls from abroad will be charged at international rates)
• <::marker>Text 80247 (text messages are charged at your standard network rate)