Frequently Asked Questions

For most airlines at UK airports, bag drop desks open two to three hours before your departure time. If your flight is long haul flight, we recommend you drop off your bags at least three hours before your flight.

Check-in desks in destination airports usually open two hours before departure.

Bag drop desks at both UK and destination airports usually close 45 minutes before departure.

Depending on the airline and the airport, you might be able drop your bags off the night before you fly. To find out about this and to confirm bag drop times, check directly with the airline you’re flying with. Head to our airline partners page for more info.