Frequently Asked Questions

For TUI flights, visit their secure API website and enter your details. You’ll need to log in using your First Choice booking reference number, the surname of the lead passenger and your departure date – this can all be found on your booking confirmation or invoice.

If online check-in’s open for your TUI flight, you can enter your API information when you check in.

Just so you know – If you’ve picked to select your seat, seats with extra space or legroom, or premium seats, online check-in opens 14 days before your outbound flight. If not, you can check-in online from 48 hours before.

For flights with one of our partner airlines (Aer Lingus, Air Explore, Ascend, Avion, EnterAir, FLY4, Go2Sky, Smarlynx, Titan, TUI Nordic, Albastar, BA CityFlyer, Freebird, SunExpress) – you can enter your details the same way that you would with a TUI flight.

If you’re flying with another airline not listed above, you’ll need to go directly to that airline’s website to enter your API details. Use your booking reference for that airline, rather than your First Choice booking reference, and you’ll be able to log in.

If you’re not sure who you’re flying with, take a look at your booking confirmation