Frequently Asked Questions

TRAVEL AWARE – STAYING SAFE AND HEALTHY ABROAD (foreign office travel advice)

FAQ Categories

Airport, flight and luggage

When you get back

TRAVEL AWARE – STAYING SAFE AND HEALTHY ABROAD (foreign office travel advice)

Frequently Asked Questions

I have forgotten my pin number for my Travel Money Card. What do I do?

You can reveal your PIN number on your travel money account. Or, contact TUI’s Travel Money Card Customer Services team on 0203 1300 133.*

*Standard call charges apply.

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