Frequently Asked Questions

How do I activate my second Multi-currency Travel Money card?

You’ll need to contact the Customer Service team on 0203 1300 133, as this can’t be done in-store.* You’ll need the activation code, which is printed on the letter underneath the second card. Please follow the automated messages to complete activation.

*Calls from UK landlines cost the standard rate, but calls from mobiles may be higher. Check with your network provider.