Frequently Asked Questions

Most airlines will have mobile boarding passes available. You can check with them beforehand to see if they offer this service.

For more info on how to check in with your airline, please visit our partner airlines info page.

This depends on the airline you’re flying with, so we suggest you check with them. For more info on how to check in with your airline, please visit our partner airlines info page.

Yes, online check-in is available for most airlines we fly with. You’ll need to check in directly with the airline using your flight reference number on your booking confirmation. For any more info please visit our partner airlines info page.

Please contact the airline you’re flying with and they can help with this.

This will all depend on the airline you are flying with. Some accept both a printed boarding pass and a digital one on your phone, but it’s best to check with your airline.

Sometimes this means online check-in isn’t available for your booking. It doesn’t happen very often, but it means you’ll need to pick up your boarding passes at the airport instead. You can double check this with your airline to make sure.

TUI flights and for the following airlines: 
Air Europa, Albastar, ASL Airlines France, ASL Airlines Ireland, Evelop Airlines, Germania, Norwegian, Travel Service, Volotea. 
No, we’ll send you an email confirmation to the email address you gave us on the My Booking page. It’ll include details of what you’ve bought and the amount you’ve paid.

Yes, most airlines will allow you to check in online but it does vary depending on who you’re flying with. You can always check with the airline you’re looking to fly with before you book.

Yes, most airlines let you re-print your boarding passes. It’s still a good idea to double check this with the airline you’re due to fly with.

Yes, for most airlines you’ll still be able to check in online for you flight home, but we’d also suggest checking with the airline you’re flying with.

You’ll need to bring your boarding pass or confirmation of check-in document and your passport to show before you board the plane. For most airlines, this can be either a pass on your phone or printed.

Depending on where you’re flying to, you may also need additional visas or documents, so we suggest you double check on the government website for your destination’s entry requirements.

If you’re having trouble checking in online, make sure you’re using your airline reference/booking number and not your overall First Choice booking reference.

You can also check your airline’s FAQs on their website. If you’re still having issues, please contact them directly.

You should also have the option to check in at the airport with most airlines. For more info on how to check in with your airline, please visit our partner airlines info page.

If you don’t check in online for your holiday, most airlines will still let you do it when you get to the airport. They’ll just have to allocate your seats from what’s left. It’s important to know that some airlines apply a charge for airport check-in, though. For more info on how to check in with your airline, please visit our partner airlines info page.

Online check-in opening times vary, so please see your airline’s website to double check their policy. For more info on how to check in with your airline, please visit our partner airlines info page.

Most airlines don’t charge you to check in online. Although, some may charge a fee to check in at the airport, so make sure to check with them. For more info on how to check in with your airline, please visit our partner airlines info page.