Frequently Asked Questions

Can I take an electric wheelchair or scooter on the resort transfer?

As there’s limited space, many coach transfers can’t carry electric or non-collapsible wheelchairs or scooters. This means you’ll need to book a taxi transfer to your hotel. However, if a coach transfer was included in the price of your holiday, please call our Assisted Travel Team on 0203 451 2690 and we’ll try to sort out a discount against the cost of the taxi for you. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher. Check with your network provider. If your wheelchair is manual and collapsible, it can be carried on a coach.