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Reviews
Tripadvisor Traveller RatingBased on 4050 Reviews
Traveller ReviewsRanked #44 of 164 hotels in Washington DC
Traveller Rating
Excellent
2789
Very Good
894
Average
218
Poor
90
Terrible
59
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Alice W said...
Family and dog friendly hotel
Travelled on 01/2025
Pros:
I'm an ALL platinum member and enjoy the Fairmont Fit program/gym. Angela the Royal Club operator was lovely, as were the front desk staff Opal and Kelli. I couldn't get the free Wifi with my ALL account to work but they quickly gave me a code to override the glitch. Non members have to pay $15 p/d for WiFi. Sidney in housekeeping is outstanding.
Cons: I wanted a suite close to the elevator but there aren't ...
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C8H8O3 said...
Adequate/underwhelming
Travelled on 12/2024
Adequate/underwhelming; not exceptional.
The hotel is quite dated at this point. The staff we interacted with were pleasant, but the hotel feels understaffed and under managed.
We can confirm other reviewers comments strange WiFi requirements; no extra blankets in room; lack of high-end services.
Wed sent multiple emails in advance of Christmas Day brunch to confirm our reservations. When we checked in they di...
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Lizzie_in_New_Canaan said...
4 Star Hotel - Overall a Good Stay
Travelled on 12/2024
Overall liked this hotel. Really pretty lobby, nice Christmas decorations, really cool gingerbread house installation. Rates were really good over Christmas. Confirmed connecting rooms with no issue.
Guestrooms spacious and comfortable, clean, well appointed (robes, slippers, coffee, Le Labo toiletries). Comfortable bed, good HVAC control, good blackout curtains. Housekeeping was good - we left notes asking for ext...
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Jim H said...
Fairmont Washington DC Georgetown Festive Holiday Location for Business and Pleasure
Travelled on 12/2024
The Fairmont Washington DC Georgetown is the place to stay to enjoy the festive holiday decorations and activities. The courtyard is beautifully decorated with lights and a large Christmas tree. The lobby has one of the largest Gingerbread Houses that you can actually walk through and the kids can visit with Santa in either the Gingerbread House or in a special suite in the hotel at different times during the week....
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Arewehavingfunyettt said...
A mouse in the lobby!
Travelled on 12/2024
Relatively poor experience. Im an Accor gold and booked on an Amex Platinum rate. No review of amenities on check-in. No one else was in line. Room was ok. Toilet never stopped running. Called dont desk asked for someone to fix-it. Never done. No turn-down service whatsoever. Came back late at night there was a mouse running through the lobby. No one beyond the bar-tender working for the hotel could be located thou...
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