Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 178 Reviews
Traveller ReviewsRanked #12 of 414 hotels in Vienna
Traveller Rating
Excellent
165
Very Good
7
Average
4
Poor
1
Terrible
1
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
NW8Roamer said...
Delightful and elegant Christmas stay
Travelled on 12/2024
This is an outstanding hotel in a beautiful building in the heart of Vienna. Friends in Vienna had advised us before our visit that service in the city can be a little formal/distant compared to other European cities, but this was not our experience at this hotel. Everyone was very warm and welcoming, particularly the outstanding service staff at breakfast. The elegance of the breakfast service here is a real highlig...
Read more
Maria V said...
Trip during Christmas
Travelled on 01/2025
Perfectly located in the city centre of Vienna. Amazing amenities, spacious rooms, and very kind and qualified staff. They serve by far the best coffee we have tried in Vienna so far. Every inch is spotless, and everyone treats you in a respectful way. ...
Flyer00040021349 said...
Perfect Stay
Travelled on 12/2024
The service was perfect. Everyone was extremely helpful and kind. The facilities of the hotel are quite modern and immaculate. Cleanness was perfect in spite of the rain. Bedroom was very good and quite practical and easy to use. We will be back definitely...
stuart s said...
Mr& Mrs Smith
Travelled on 12/2024
One of the best hotels we have stayed in for a while. The staffs attention to detail was exceptional. The hotel was located within walking distance from main attractions.
Breakfast menu was excellent and staff were first class which made the stay very enjoyable...
Rvetica said...
Nothing is as it seems
Travelled on 12/2024
This is not a 5 star experience but priced as a 5 star hotel ,
$1,000 us per night for 5 night do the math
Im usually pretty good ar doing my homework when booking hotels but not this time ,
We truly wanted a holiday in Vienna experience and this is not it ,
I was told that the a beautiful Christmas market was directly in front , no it was not
The problem started at the airport but this was not their fault...
Read more