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Reviews
Tripadvisor Traveller RatingBased on 2152 Reviews
Traveller ReviewsRanked #139 of 416 hotels in Vienna
Traveller Rating
Excellent
655
Very Good
1046
Average
299
Poor
97
Terrible
55
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
kohj431 said...
Never go back to Novotel suites Wein city
Travelled on 10/2024
We were checked in to a room 201, we found urine not flush and spitting on the basin. The beds, hair dryer, everywhere full of dust. We took photo and told the reception. The reception guy said impossible but he immediately changed our room to 220. This room also full of dust, we need to clean it before we could stay here for 4 nights. We dont feel safe here, could not sleep well. The bathroom, toilet were all japane...
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RASHMIRANJAN M said...
Peaceful and harmonious stay
Travelled on 09/2024
Good location , peaceful surroundings , accessible to most attractions , safe zones and friendly staff at the property.
Train station close by . Public transport short distance from the hotel and taxis plying at regular intervals. Slightly away from the noisy downtown...
SK1212000 said...
Spacious modern rooms but underwhelming staff and food
Travelled on 05/2024
flabbergasted by this place and doubt i will ever return. First, just as i arrived all the elevators went out of commission and assigned a room on the 7th floor. No proper update provided on when they would be fixed and went from in the next hour to later that night to now its next week! LOL. Happy to get some more daily steps in but the apathy from the staff is frustrating. No effort made to accommodate guests ...
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FilipposCy said...
Location couldnt be better. Great rooms
Travelled on 05/2024
Location couldnt be better. It was near the metro station on the red line, with an amazing connection to all important sites in the centre and beyond. Rooms were very comfortable and clean when we first walked in, but during our 5 days stay the in between cleaning was not the best....
Rajeevkeswani said...
Great place and excellent hospitality
Travelled on 04/2024
Excellent place to stay with family in Vienna. U1 just a stroll away, spacious suites with an elegant kitchenette which is a big plus when travelling with family. Very courteous and polite staff, impeccable housekeeping, quiet neighbourhood, spar and Billa right across, and much more.
I have booked for six nights and this is my third day at this property. Would surely stay here for my next visit and strongly recomme...
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