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Reviews
Tripadvisor Traveller RatingBased on 2435 Reviews
Traveller ReviewsRanked #61 of 416 hotels in Vienna
Traveller Rating
Excellent
1260
Very Good
893
Average
200
Poor
43
Terrible
39
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Anna B said...
Fantastic breakfast!
Travelled on 05/2024
Really enjoyed my stay here. Lovely, clean room. Nice, helpful staff. Great location to a tram stop and the underground, which is useful because it's not really near any of the touristy stuff. The breakfast was so good. Such a great range of delicious options. ...
Nina V said...
Excellent, clean and easy stay for business travel.
Travelled on 11/2024
Excellent place to stay on business travel or even to stay with your loved ones. Easy to use all public transportation everywhere, especially super easy to take underground to UN Vienna building.
Love easy travel so this was excellent for business travel....
emiily622 said...
Great location, rude barman!
Travelled on 06/2024
Our second stay here, unfortunately this time was not as good as the first. Brilliant for location, quiet and convenient however, we found the Barman Unal very rude, towards guests. He was snappy and unhelpful, not only to us but other guests. We felt as though ordering a drink was inconvenient for him by his attitude and demeanour.
Such a shame as other staff go above and beyond, we previously couldnt fault the H...
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764saeedp said...
Terrible receptionist
Travelled on 12/2023
We had stay 14th - 17th December
I have no decision write about room or services
I wanted to write about the Receptionists ( David and Michelle)
They are so rude and insolent!
I had sore feet, and couldn't walk correctly.
When I passed in front of the reception, They made fun of my way of walking.
They should be in kindergarten!...
ChezHugo777 said...
Amazing hotel great staff!
Travelled on 11/2023
We really enjoyed our stay here. Its a great location you can walk to District 1. The hotel was amazing we loved the spa sauna. The staff were so kind and helpful especially David who took time out to show me how to get to places on the map. We will return next September to explore more of Vienna and stay here. The breakfast was excellent....