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Reviews
Tripadvisor Traveller RatingBased on 905 Reviews
Traveller ReviewsRanked #104 of 416 hotels in Vienna
Traveller Rating
Excellent
323
Very Good
415
Average
96
Poor
32
Terrible
39
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
sparkyaz said...
Great place, with everything you need nearby.
Travelled on 11/2024
I had a three night stay in Nov 2024. It was a small single room but had everything I needed. Super clean. Its in the center of town. Lots of restaurants and attractions all in walking distance. Vienna in that area is very flat, so walking even for an older guy was easy. Its about 200 meters from the subway, that will get you everywhere. I thought the breakfast was a bit high priced, so I didnt use it. But Vienna ...
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Higuma C said...
Perfect location beats any insignificant fault
Travelled on 10/2024
I cannot think of a better location for a hotel in Vienna for a tourist. Taxis can drop you at the door, right where the pedestrian streets start. In the heart of the old city, walking distance to a myriad of good restaurants, stores and tourist attractions. The historical building is dated? Not so much. Everything works, modern toilets, decent lift and good, kind service. Yes, the lift is slow, the rooms must be loc...
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Alexandra B said...
Delightful weekend at an historic hotel that cares for its guests
Travelled on 10/2024
There are plenty of positive things to say about the charming and historic Graben Hotel, starting with the very warm welcome we received from Suliman at Reception. We arrived with our car on a busy Saturday evening, and he went out of his way to make the check-in easy for us. The car parking is a little tricky (its in the heart of old Vienna, after all) but Suliman explained carefully where we needed to go, the pro...
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mikesG4381GW said...
Good location but loud room
Travelled on 08/2024
Pros: Location is great. In city center with lots of restaurants, metro stops, supermarket close. Adjacent to main walking street. The Italian restaurant next to it served great food.
Cons: Hotel is extremely outdated. Only one elevator for 7 floors so expect to wait. The room key is a key with a plastic strip attached to it, so you have to carry that or turn into front desk and hope they arent dealing w...
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Experience152876 said...
Lovely gem of a hotel
Travelled on 04/2024
Wonderful, welcoming hotel. Location wise the hotel is perfect, few minutes walk from Stephanplatz and a few minutes walk to the Spanish riding school of Vienna.
Our room was spacious and clean. Bed's were comfortable and a great night sleep was had by all. Breakfast had a great variety, all fresh and well presented. The staff were friendly, especially in the restaurant at breakfast. Helmut really made our trip ext...
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