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Reviews
Tripadvisor Traveller RatingBased on 1015 Reviews
Traveller ReviewsRanked #165 of 414 hotels in Vienna
Traveller Rating
Excellent
384
Very Good
363
Average
160
Poor
70
Terrible
38
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Winnie B said...
Smooth process
Travelled on 12/2024
My first experience out of my home country was to Vienna ! I cannot say enough good things about how helpful the staff was. Mr. Carol at the front desk has made my check in process very smooth. I appreciate his assistance. When I first booked there was a mistake with my booking company and he assured me through the process of straightening out my booking, that everything would be corrected. Im incredibly pleased wit...
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Robert F said...
If you want a basic room then this hotel is it
Travelled on 12/2024
Absolutely the most basic hotel Ive ever been in,a toilet with no wash hand basin a shower in the middle of the room no fridge or kettle for making a cup of tea,on the plus side the bed was clean and comfortable although the pillows could be better...
D9960ZEtizianap said...
Room under renovation and rude staff
Travelled on 12/2024
To begin with, the room had a remodeled ceiling, full of holes.
A 4 star hotel should have communicated the situation when booking, but this did not happen.
When this was pointed out to the front desk staff, they did nothing to improve the situation, did not change the room, and were not at all kind....
jane h said...
Great location. Lovely staff. But nowhere to put your clothes.
Travelled on 11/2024
Fantastic location. All the staff we met were very polite and helpful. I think quirky describes the style, which is fine in the bakery/bar. However, we felt you can go too far, especially in the bedrooms. The beds were lovely, the bathing facilities were all great. However, the ceiling looked as if it was in the middle of maintenance work; we assumed it wasnt, that it was just part of the quirkiness. Our gr...
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kfirizhak said...
Please DO NOT book hotel Daniel
Travelled on 09/2024
This was THE WORST hotel reservation we had ever have!
We booked in advance 4 nights with hotel Daniel for Sep 24-28 2024 and included a cancellation option which we paid extra for.
Unfortunately, the airline company cancelled our flight at the very morning of Sep 24, we contacted hotel Daniel with a request to change/cancel our booking, sending every possible document which confirms the flight cancellation date an...
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