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Reviews
Tripadvisor Traveller RatingBased on 1051 Reviews
Traveller ReviewsRanked #57 of 416 hotels in Vienna
Traveller Rating
Excellent
419
Very Good
437
Average
160
Poor
25
Terrible
10
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
mosabr803 said...
Very nice and comfortable place Greati sleepy well no noise I advice for it
Travelled on 11/2024
Very comfortable place
Great team
Near to conference place
Near to station train
Helpful team
Answer every question
Helps in arranging for trip
Give us advice also
English
Arabic language
Great breakfast nice really healthy
I feel comfortable there...
Sunshine11153415287 said...
Sad day
Travelled on 09/2024
the reception guy ( fabian ) was very unfriendly and rude to me and my kids ,seems he was very drunk
when i asked him if there is a manager who i can speak with, the answer was he is the Boss here the moment
He made our day very sad
My wife almost cried how he treated us ...
janosf385 said...
Comfy room but lacking in customer service
Travelled on 08/2024
I spent 2 nights at Bassena Wien Messe Prater. The room was very spacious, and the bed was very comfortable, especially for someone with a bad back. Tea available for free in the room and a great Italian restaurant down the street.
That being said, I arrived at the hotel after a long train ride. There were 2 staff at reception, one was dealing with a customer and the other (pink jacket), ignored me, despite smiling...
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tyrell675 said...
Very Pleasant
Travelled on 06/2024
Firstly, the one poor negative...upon check-in, the female receptionist certainly had attitude and doesn't have the decency to even look at guests.
Thankfully, the young gentleman who checked us in was brilliant and an asset to the hotel. He was so informative and gave clear guidance of the hotel.
The room was cleaned to a high very high standard and cleaned each day. Considering it was so hot in Messe, it was a ple...
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AbidF_12 said...
Comfortable and Clean
Travelled on 06/2024
Just 50 metres from the Messe Wien (the conference centre) and very modern and comfortable. Billed as 4-star but I would give it a 3-star rating as it does not have amenities like a swimming pool and different restaurants. Breakfast however, is very good and ample. You can have your choice of eggs prepared by chefs on the spot.
The room was of medium size and had all amenities except a cupboard and iron. There were o...
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