Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 1569 Reviews
Traveller ReviewsRanked #122 of 416 hotels in Vienna
Traveller Rating
Excellent
698
Very Good
565
Average
188
Poor
67
Terrible
51
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Strikes333 said...
Comfortable Stay Near Schönbrunn Palace with Great Accessibility
Travelled on 08/2024
We were welcomed by a very kind and friendly team. There is no parking available at the hotel itself, but there is an underground garage right next door. The rooms are very clean and well-equipped, with comfortable beds and a quiet environment. The breakfast was varied and plentiful. The Schönbrunn Palace, along with its vast park and zoo, is located next door. It's very easy to reach the city center or even the othe...
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SnoopyJL said...
Wonderful hotel in convenient location
Travelled on 10/2024
Convenient location, friendly staff, and wonderful rooms that are clean, modern, spacious, and comfortable. I enjoyed my stay here, and would highly recommend it to anyone looking for a pleasant hotel in the Schönbrunn near shops and restaurants....
4* hotel. Pfft I think not. Disgusting. Booked a twin superior room. They put me in a double with my mum. So had to be moved to another room which still was not a twin room. The mattress topper had lots of blood on it. Had to wait for room to be organised AGAIN. And this was a smaller room that what I had paid for. So I at least deserve a discount if not a refund for this awful service. Spit and food in the bathroom ...
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538timd said...
Good stay
Travelled on 09/2024
Easy check in. Location of hotel is near metro and train stations. Not many restaurants nearby - just one which is excellent. Rooms big and clean. Bit weird housekeeping arrangements. Room not serviced even at 3.45pm in the afternoon. Mini-bar in room, free WiFi....
ReshmaAzizKhan said...
Living as a royal guest!
Travelled on 09/2024
This is the third time that I have stayed here and I love the history of the building - a guest house for royal guests!
The views are also incredible and food is always great! This time I got a bigger room and it felt like luxury!
The only thing I would say - perhaps cleaning staff could be more meticulous - I found clothes of the previous guest still in the closet and cleaning was not thorough as I would like....