Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 2083 Reviews
Traveller ReviewsRanked #68 of 414 hotels in Vienna
Traveller Rating
Excellent
1145
Very Good
726
Average
159
Poor
28
Terrible
25
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Elva C said...
Good location, horrible staff
Travelled on 12/2024
We chose this hotel due to the positive reviews and location. The location was good, the rooms were large and clean. However, the staff, particularly the reception staff, were extremely rude and unhelpful. At check-in, the gentleman on reception barely glanced at us, did not offer any welcome or information and was quite surly. We had emailed prior to travelling to request a dinner reservation the next evening and re...
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Hsearle said...
Clean and comfortable
Travelled on 12/2024
A centrally located hotel with easy access to all the Christmas markets but far enough away from crowds. We were impressed with the size of the room and comfortable beds. Most importantly, it was clean and lovely and quiet in the night. We would definitely stay again....
Robjess2006 said...
Great stay in Vienna
Travelled on 11/2024
Very helpful reception and really great sized room. We had a comfortable stay and found the location convenient with the option to walk, use the tram or taxi. Easy to reach from the airport
Tea and coffee available in the room. Bathroom facilities are good...
Manchester_1985 said...
Excellent hotel
Travelled on 11/2024
Ive never left a 5* review before but this hotel was excellent. Ive never slept so well in a hotel and it was silent all night. Our room faced the courtyard in the middle. I shared a twin superior room with my daughter. The staff were really friendly and welcoming too. Its almost opposite the train station and less than 200m to the tram station....
Sejepe said...
Excellent hotel
Travelled on 11/2024
Excellent hotel, lovely big room with very comfortable beds and pillows, delicious breakfast with a great choice of cooked and cold food, very helpful staff. Lovely lady at breakfast reception who let me take back a little jug of fresh milk for my cup of tea in the room!
The hotel was also immaculate and very clean. Location was great - we walked everywhere or got an Uber or metro.
The only minor things I would s...
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