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Reviews
Tripadvisor Traveller RatingBased on 2211 Reviews
Traveller ReviewsRanked #246 of 414 hotels in Vienna
Traveller Rating
Excellent
386
Very Good
873
Average
583
Poor
201
Terrible
168
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Helen L said...
Never going back!
Travelled on 12/2024
We visited Vienna with my husband and our almost 3 year old for New Years with a group booking.
The positive is that the hotel is located next to the metro station and the staff was very polite and friendly.
HOWEVER!!!
1.We arrived late at night to find that even though we had requested for an extra bed/cot for our child, there wasn't one and as it was late and we were in a hurry to put our daughter to sleep we had h...
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This is me V said...
Awful
Travelled on 12/2024
The experience was awful. We visited the hotel with our school as part of an educational trip. The rooms were full of damages, which they tried to charge us for. Furthermore, they did not comply with health regulations and were extremely rude.
Specifically, they didnt change the trash bins or towels, which were stained. Regarding the layout of the rooms, the placement of the bathroom doors was incorrect, as anyone ...
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Lindsey C said...
Basic Hotel
Travelled on 12/2024
Location of hotel nowhere near anything all buildings covered in graffiti uneasy feel at night !! Metro close but we found it easier to Uber around and very reasonable too. Hotel full of tour groups and youngster groups and really dont cater for casual tourist. Staff very rude and arrogant no patience with asking for help getting around. Room ok for a few days no milk for a cuppa and the kettle lethal. Cannot adjust...
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scott9507 said...
Does the job well
Travelled on 11/2024
This hotel was right in our price range for our couple of days in Vienna.
Room air conditioning , comfy beds , adequate amount of near bed sockets , fresh towels when needed and friendly staff at reception and bar.
It done the basics very well. The rooms are a bit small but really if youre only sleeping bathing and getting dressed theyre ideal.
Subway just around the corner with a 10minute trip to the centre an...
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Tricks1979 said...
Very happy with stay ️
Travelled on 11/2024
I don't understand the negative reviews on the hotel, yes this is a basic hotel, but a positive basic. The location is perfect, you are two minutes from the underground and a 10 minute ride into the centre of Vienna. Yes, there is construction outside the hotel to improve the underground links, but this is not the fault of the hotel!
The staff are kind and helpful, very polite. The hotel is clean and has everything...
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