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Reviews
Tripadvisor Traveller RatingBased on 2061 Reviews
Traveller ReviewsRanked #83 of 403 hotels in Venice
Traveller Rating
Excellent
1249
Very Good
650
Average
120
Poor
27
Terrible
15
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
John G said...
Wonderful hotel in a peaceful location
Travelled on 12/2024
A beautiful hotel in a peaceful and tranquil part of Venice. You are so close to the water bus transport, one stop away from Lido, and a short walk to St Marks Square. This hotel couldnt be easier to arrive at - no tiny streets to navigate, you either arrive by water taxi and cross a small bridge, or arrive by water bus and walk 5 minute to the hotel door.
The hotel is immediately impressive, a stunning converted...
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AndrewP3227 said...
Poor Customer Service
Travelled on 12/2024
I made a reservation directly with the hotel. A family illness prevented us from taking the trip. Despite advanced notice, the hotel refused to offer a refund or rebooking options despite the best efforts of IHG's apologetic support team. We won't be staying with them when we return....
262grl said...
Tranquil hotel and neighborhood
Travelled on 10/2024
This hotel is a respite from the crowds and hectic pace of the touristy parts of Venice. It's in a former religious convent and there's still a sense of peace and quiet left in the atmosphere. Steps from the front door is a large waterfront park where folks relax on benches, walk their dogs and run. We traveled by boat to the main attractions in Venice so I can't say how long it takes walking. The hotel itself is ...
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jimrielly said...
garden location with easy access
Travelled on 10/2024
nicely appointed hotel - more modern/streamlined decor than typical Venetian palazzo style, which I appreciated. Friendly staff, large room (with declicious gift cookies!), good breakfast and we did one dinner there which was actually quite good - didn't see plain salad on the menu but they were happy to make me one when asked. The bar is beautiful and they do huge pours. Very friendly service and cost was very reas...
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Lolaparris said...
Stayed in better Indigos
Travelled on 09/2024
Good quiet location near a water taxi stop to explore all that Venice has. We opted for B&B and the breakfast offering was enough to start our day.
Room was big enough for the 2 of us although a little tired as some of the laminated floor had lifted. Unfortunately the room location (room 3) was near the staff business side so from early in the morning all we could hear were doors banging as they went about their bu...
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