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Reviews
Tripadvisor Traveller RatingBased on 1435 Reviews
Traveller ReviewsRanked #127 of 401 hotels in Venice
Traveller Rating
Excellent
763
Very Good
484
Average
125
Poor
35
Terrible
28
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
P7090TEmariar said...
Terrible service doesnt worth the location and price, there are many better options next to it.
Travelled on 11/2024
We arrived to check in at 00:30 and the concierge was very rude and useless. He forgot to inform us that we have to book the breakfast every day, even was already paid (25 euros each breakfast per person). So the first day we wake up early to enjoy it and we didnt have space. When we complain, they gave us the manager email , Giuliano Broiato, and his answer was very unprofessional and again useless, we didnt even ...
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Edna O said...
Bella Venezia
Travelled on 10/2024
I've a mixed feeling booking this hotel because of the mixed review, nonetheless, I've decided to try. We have a little bit of trouble finding the place as the street names are a bit confusing. Once we arrived at the hotel, we were welcome by Ludovico and Agnese had made the checked -in seamless. After orientating ourselves with area, it was a gem for going around, restaurants close by and San Marco a stone throw ...
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burroughsfarmsgirl said...
Wonderful
Travelled on 09/2024
What a nice staff this place has! On top of a convenient location, clean, comfortable and quiet room and an OUTSTANDING breakfast, we couldnt have been happier with our Venetian stay. Carmen at the front desk was so helpful and friendly. If we ever find our way back to Venice, we will be booking here....
Clare P said...
Good location but distinctly average.
Travelled on 10/2024
Location is excellent for St Marks Square with easy reach of water tax/ bus stops etc.
We experienced a number of negatives about this hotel though.
Firstly, there is a noisy bar beneath many of the hotel rooms which spoilt one of our nights when we needed an early night to recover from an early flight and busy day.
Secondly, air con/ fan was very poor and coupled with being unable to open the windows due to the n...
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Erin O said...
Location location.
Travelled on 10/2024
The very best location for everything in Venice. Excellent restaurants within walking distance.One is even ten steps across the sidewalk. The breakfast is extremely organized and beautiful and delicious. Professional staff and housekeeping is excellent....