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Reviews
Tripadvisor Traveller RatingBased on 1896 Reviews
Traveller ReviewsRanked #207 of 401 hotels in Venice
Traveller Rating
Excellent
461
Very Good
689
Average
395
Poor
192
Terrible
159
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Tara O said...
Bed Bug Infestation Ruined Our Stay
Travelled on 10/2024
Bed Bug Infestation Ruined Our Stay
We stayed at this hotel in Venice from October 1519, 2024, and unfortunately, our experience was far from pleasant due to a serious bedbug problem. On our last morning, we discovered the infestation and were left covered in hundreds of bites. This was not a minor issueit caused significant physical discomfort and distress.
What made matters worse was the hotels lack of account...
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Andrew B said...
Dates but excellent service. Standard breakfast but sufficient for all.
Travelled on 11/2024
Greta location. Bar under refurbishment. Staff excellent. Would most certainly recommend especially with children or exploring the local sites. Very pretty with access to the canals straight from the dining hall. All in all a decent hotel which will be better when the bar reopens!!...
John B said...
Not a 4 star at all.
Travelled on 11/2024
Room was very dated. Wallpaper coming away from walls. Musty smell in the room. One plug socket only. No tea or coffee or even a glass to use. Opened the window to an alley with building work going on. No view whatsoever.
Don't know about any other rooms but this one was terrible.
Breakfast was OK....
Jessie B said...
Great canal Hotel
Travelled on 11/2024
I really loved this hotel because of the canal balconies in the main lobby and I would stay here again. The only cons were the canal room I booked did not match the picture on the website (my room was much smaller than the one it showed me getting) and there was no bar or dinner restaurant option in the hotel...
Tim S said...
Terrible, Zero stars
Travelled on 10/2024
This hotel was terrible. Some rooms may have looked out on the canal but ours looked out on scaffolding in the alley. Dimly lit, ugly light fixtures, worn carpet, plywood vanity covered with contact paper, tiny rooms and only an ok breakfast. Plus there is no air conditioning. Horrible stay. Do not go!...