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Reviews
Tripadvisor Traveller RatingBased on 1640 Reviews
Traveller ReviewsRanked #87 of 139 hotels in Valencia
Traveller Rating
Excellent
356
Very Good
609
Average
366
Poor
157
Terrible
152
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Scenic54990358801 said...
Id like to go back !
Travelled on 01/2025
Really nice place
Everything is always clean
Really good breakfast
Employees there to help
Rooms bigger enough
Nice lounge
A lot of facilities: sport place, rooftop, pool (was not open), meeting rooms, restaurant
Nice location, close to the Túria, the Arts & Science buildings, the city center by scooter / taxi / bus
Or even 45min walking...
Margarida F said...
Bad customer service
Travelled on 11/2024
I can't comment about the hotel's installations, as I wasn't able to get to the hotel due to the strong rain in Valencia in the days before I arrive for my stay. I can, however, express my dissatisfaction to customer service, because I have sent them several emails to justify the reasons for not being able to be there for my stay, and I never received a reply....
FicusFairy said...
Nice central hotel
Travelled on 11/2024
Nice hotel. Very central. Room thermostat didn't work, had two tries in getting it fixed. No tea and coffee facilities in rooms but yes and coffee available from the bar. Meals lovely with 3 course dinner for 20. Staff friendly. Great parking under hotel. Overall very central. 2 hr bus tour within 3 min walk. Lots of restaurants and cafes round about the hotel....
Ivan M said...
My stay was beyond my expectations, very friendly and supportive to get me checked in without any problems or issues.
Travelled on 11/2024
My stayed has been beyond expectations great staff, friendly, very accommodating, housekeeping, great food, and drinks. When I checked I knew, that I was going to enjoy my stay at the hotel. The reception staff greeted me like I was family or I was a VIP member. Salvador and Carlota were so helpful getting me checked in without a hassle while I was having a drink at the bar. Very friendly reception staff in addition ...
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Nora M said...
AVOID, HORRIBLE!
Travelled on 10/2024
I tried two rooms, none of them were acceptable - Both floors smelt like sewage/garbage.
Room Nr1: AC was not working, yellow stains on pillow; asked for another room.
Room Nr2: The AC was full of mold even from outside.
At this point I went down and asked for a refund and went for another hotel.
I wouldnt rate this hotel even a 1 one star....