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Reviews
Tripadvisor Traveller RatingBased on 328 Reviews
Traveller ReviewsRanked #47 of 147 hotels in Toronto
Traveller Rating
Excellent
130
Very Good
117
Average
48
Poor
15
Terrible
18
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
amyleighe2020 said...
New year great hotel
Travelled on 12/2024
I wish I could rate this hotel 10000 stars. From check in to check out it was amazing. Ravish the lovely front desk staff member is a star. We arrived early due to our transport from the US and were expecting to just store our bags until check in time but Ravish found us a room and got us checked in well before check in time. The staff are so friendly, free breakfast, guest laundry and Marley the robot are all stars....
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AmandaWales72 said...
Fantastic Hotel in a great location
Travelled on 11/2024
The prices in Toronto at the time we wanted to go were really expensive (due to Taylir Swift concerrt).
I usually research hotels and do tend to stay away from the large chains.
After my stay here, I am converted.
The staff are incredible. So helpful and very friendly.
Breakfast is free, it isnt all singing and dancing but was absolutely fine.
Eggs and toast with bacon or sausage. Coffee is on demand and available ...
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ny_murray said...
Good location; feels a bit dated
Travelled on 04/2024
This hotel is in a good location, very walkable to lots of places. There's a great muffin place right across the street. Toronto is a city so you need to be more careful in some parts near the hotel. We were assigned a room on a lower floor. Perhaps it was unique to that floor but the room felt very dated and there was not enough lighting installed, so everything was very dark. Equipment in the gym was also dated but...
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mso1903 said...
A very good stay
Travelled on 10/2024
A very good experience at this hotel.
IHG status recognised on arrival and given a big room with a view on the top floor.
Room was very clean as was the bathroom.
Service friendly.
Only things that could have been better is the water pressure in the shower was a little weak for our liking and also a bit more variety / change each day on the breakfast might have been interesting, however, that said breakfast was incl...
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bethanydawn80 said...
Girls Trip
Travelled on 10/2024
We spent six days here while sightseeing around the city. Walked most places or used Lyft, street car or subway. Hotel was clean, staff were friendly & helpful and the breakfast was fantastic each morning. We were on the 16th floor and had a great view. Will definitely stay here again the next time we are in Toronto....