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Reviews
Tripadvisor Traveller RatingBased on 1721 Reviews
Traveller ReviewsRanked #1 of 1 hotels in San Juan De Aznalfarache
Traveller Rating
Excellent
511
Very Good
476
Average
342
Poor
220
Terrible
172
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Ade A said...
Refused to give me drink on my birthday but
Travelled on 01/2025
The hotel was in so many ways a great experience. The manager Jose Ignacio upgraded me free of charge to a beautiful new room 2 days after I arrived after I said I wanted a double bed and a balcony. Alejandro was so helpful and made sure I got a birthday gift on my birthday (NYE) of some lovely olive soaps and a free drink at the piano bar. Carmen who organised trips for me and a restaurant meal on my birthday was ...
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Shamiazz said...
Room Assignment, Cleanliness, and Maintenance Issues During Stay
Travelled on 12/2024
During our stay, we encountered several issues with the room amenities. In Section 6, the room initially assigned to us had two separate beds, despite our request for a large bed. Additionally, the window was fitted with a screen to obstruct an undesirable view perhaps a rooftop garden could enhance the aesthetics. Upon requesting a change, we were moved to Section 1, where the view was pleasant. However, the rooms...
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claridge73 said...
Transfer bus not working...dont stay here if you want to see the city
Travelled on 12/2024
Do not stay here if you want to visit Seville city centre. The hotel advertises a transfer bus to the nearest metro. But on day 2, we waited 40 minutes for the return bus. On day 3 on asking reception, where the bus was, we were told it wasn't working that day and had broken down. I asked why we hadn't been told, there was no sign out the front. The reception man just shrugged his shoulders. He vaguely mentioned a pu...
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ms478446 said...
Awful Hotel
Travelled on 11/2024
Rude Staff (to Irish guests)
No help at reception
Leaking showers
Air conditioning doesn't work
Badly sign posted to market
Noisy in the morning - bad soundproofing
...
Joe C said...
Awful experience
Travelled on 10/2024
So disappointed as Sevillle is beautiful. This place is a souless unfriendly corporate dump, if on holidays avoid. The bar staff are the rudest I've ever met. Unfortunately stuck here for 2 more nights. Shower floods the room. Barman has white powder on his nose. Slams our drinks on the bar.When asked is there an issue he laughed and pretented not to speak English. Tried to make a complaint at reception and just brus...
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