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Reviews
Tripadvisor Traveller RatingBased on 3132 Reviews
Traveller ReviewsRanked #162 of 222 hotels in Seville
Traveller Rating
Excellent
592
Very Good
1209
Average
791
Poor
331
Terrible
209
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
kaytee07 said...
Birthday Celebration.
Travelled on 10/2024
We chose this hotel for a special birthday and for the pool. We had a terrible experience getting to the hotel when the pre booked transfers failed to arrive. Reception were very helpful and assured us that they would help on our return. The rooms we wanted appeared available at the travel agents but we were not able to book so only had a view of a wall. The room was comfortable, clean and the air conditioning worked...
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175ads said...
Tourist scam! Old and dirty hotel
Travelled on 08/2024
Tourist scam! Stay away! We had a booking for 4 nights and we are leaved after 2 nights. It is an old dirty hotel with out of dated rooms. Airco wasn't working and the fridge also not. It is loud and noisy. Need complete renovation!! The "rooftop swimming pool" is maybe 20m2 and there are lees then 20 sunbeds for 1000 guests! People laying on the floor around the pool like sardines and more important: the water is no...
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strolltales said...
Lovely hotel with helpful staff
Travelled on 06/2024
Right on the crossing its hard to miss the imposing structure of the hotel and especially at night when it it fully light !
Its beautiful .
Tidy rooms and big bathroom with all possible amenities that one would need.
The hotel also has a lovely roof top swimming pool with sun beds available.
The staff at the front desk are lovely and helpful, the lady at the bar serving express breakfast is lovely and kind.
The...
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X8432EImarkb said...
BEWARE this hotel positively WELCOMES people who are COVID 19 POSITIVE
Travelled on 07/2024
We have not stayed.
We booked with this hotel and the day before we were due to travel we both tested positive with Covid 19 and are still very ill with it. We let the hotel know that we both had Covid 19 and there response was told "We are sorry for the circumstances but Covid has become a common disease and we have many cases like yours on a daily basis".
We were totally disgusted that the hotel as they were more...
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hushl2022 said...
Fantastic receptionist!
Travelled on 07/2024
Interacting with Jacinta was such an amazing experience. I am solo traveling and she helped me solve my problems. Thank you so much for you exceptional service! I am really enjoying my stay at the hotel! Would definitely revisit! Its been a pleasure!...