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Reviews
Tripadvisor Traveller RatingBased on 740 Reviews
Traveller ReviewsRanked #36 of 79 hotels in Donostia - San Sebastian
Traveller Rating
Excellent
142
Very Good
335
Average
179
Poor
55
Terrible
29
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
O8916PYandrews said...
Highly Recommended!
Travelled on 06/2023
From the initial friendly welcome to the swift checkout, this was an excellent 11 day stay and we intend to return. We were in a third floor, front facing balcony room (323), which was a decent size, with clean bathroom and pleasant views from the balcony (pictured). Breakfasts were excellent, and whilst we didn't use the restaurant for an evening meal, the bar food, sent out directly from the kitchen, was of good q...
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Martin H said...
Impossible trying to find a car park space nearby
Travelled on 05/2023
I was expecting far more based on the photos on their website.
The biggest issue here is trying to find a carpark which was a disaster as this is in a residential area and I ended up having to park a long way away.
The room we had was a reasonable size but they hadn't dried their sheets and towels properly and they smelt musty.
The check in process took ages and a long queue of people built up.
Breakfast was rea...
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299cathyd said...
What A Find
Travelled on 04/2023
Two nights in Donostia San Sebastián with a guided walking tour booked for our full day in the town.
The hotel is really comfortable and the staff are all truly lovely. Our room had everything we would want but like so many Spanish hotels they dont provide tea and coffee making facilities in the room. We travel extensively in Spain and bring an aero press coffee maker, its small and convenient for travel. We have ...
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mana1989 said...
Value for money
Travelled on 11/2022
Little bit a old hotel and old rooms. Rooms was good size and bad was okay. We choose this hotel because of good parking. Location is nice, it is good connected with old town. Service was friendly and helpful. It is good value for the money. Good...
st_phaned224 said...
Amazing place
Travelled on 10/2022
Good morning,
I came to San Sebastian the 31th of oct 22 with 2 of my kids for 1 night.
1rst : we arrived earlier than the scheduled time
2nd : I asked if that was possible to have 2 rooms closed.
For both of these points, the lady at the reception managed and all was perfect. So, i dont know her name (please tell me) but when we arrived at around 11:20 she was there. Really thanks to her for her work. So kind from h...
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