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Reviews
Tripadvisor Traveller RatingBased on 103 Reviews
Traveller ReviewsRanked #147 of 259 hotels in San Francisco
Traveller Rating
Excellent
43
Very Good
22
Average
13
Poor
12
Terrible
13
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Excursion676766 said...
Great location
Travelled on 12/2024
The most affordable Hilton hotel in Union Square vicinity. Location is superb and staff are wonderfully pro and helpful esp Marella, Valerie, Frankie and Carlos. The room size can be better though. Also check the bathroom as our shower bottle was not working and toilet was not as clean....
Brandi W said...
Marella and Amarion :-)
Travelled on 12/2024
Having surprised our friend with a birthday trip to San Francisco, we found ourselves surprised by how great the customer service was. Amarion and Marella were hands down some of the friendliest, kind, knowledgeable, helpful and downright best customer service I have ever experienced. I would come back to the hotel just to see them again! To also mention that Valerie was a sweetheart as well. Hotel was nice and locat...
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Mia P said...
Great Staff
Travelled on 12/2024
This is the best hotel Ive ever been to! I found myself intrigued by the fantastic hospitality that Marella and Amarion gave my friends and I. I absolutely will be returning to San Francisco and booking at this Hilton hotel and hopefully they will still be here to give the warmest greeting....
Briana R said...
Birthday trip
Travelled on 12/2024
Omg, Marella and Amarion made this birthday trip spectacular! They helped us from start to finish and never disappointed. They truly made our trip 10x better we couldnt have asked for more! Their energy and kindness made everything unforgettable!...
Trotsee said...
Great stay off Union Square
Travelled on 12/2024
I had a great stay. Just checked out yesterday. The hotel is actually a lot larger than I expected as I did take the stairs to check out the building and I was impressed with how large it was, and you can see a bit of old SF history.
I was on the 7th floor (top floor), King bed, and view of Macys sign. The room was very spacious, offers water for Honors members, fridge, coffee machine. High table top as a work de...
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