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Reviews
Tripadvisor Traveller RatingBased on 1607 Reviews
Traveller ReviewsRanked #44 of 258 hotels in San Francisco
Traveller Rating
Excellent
896
Very Good
424
Average
137
Poor
75
Terrible
75
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Milos G said...
Excellent hotel in a prime location
Travelled on 01/2025
The room was clean and generously spacious. The staff were very professional, making everything smooth and enjoyable. Additionally, the hotel is at prime location, within walking distance to Pier 39....
Denise C said...
It's suppose to be a 4 star. I wouldn't give it a 3
Travelled on 11/2024
Had to leave a deposit of $500.
Never received it back.Even after numerous emails.
They don't respond. If you don't want to loose money avoid this hotel.
I have stayed in a lot of hotels in America. But this was nothing like I expected. Small swimming pool, the gym is minimal....
KatieAlexandra_12 said...
A 2 night stay
Travelled on 07/2024
San Francisco was the start of our three-week trip across the states for our honeymoon; we were booked at the RIU for two nights on a bed and breakfast board.
LOCATION
Excellent - around the corner from fishermans wharf and close to the first stop of the big bus hop on hop off tour (an activity I would recommend).
ROOM
We were placed in the annex, on the ground floor - our room faced a busy road with the pavemen...
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Lyndsey G said...
Great location!
Travelled on 12/2024
The location, free breakfast buffet and staff were incredible! The value for our money was great ans it was very affordable. Our only complaint was the noise level was LOUD so it made sleeping difficult. We would definitely stay here again if we came back....
Paradise35028574020 said...
Riu Plaza
Travelled on 12/2024
Very nice hotel, staff were excellent from arrival to departure and the breakfast staff made my daughters 16th birthday start in a fantastic way, thank you. Hotel location is fantastic for seeing the area, transport links very close by with street cars going right past the hotel. The room was comfortable and facilities were good, breakfast was hot and cold buffet with plenty of choices, we didn't eat there at other t...
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