Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 1159 Reviews
Traveller ReviewsRanked #32 of 259 hotels in San Francisco
Traveller Rating
Excellent
746
Very Good
223
Average
102
Poor
45
Terrible
43
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
JemmaJ948 said...
Great hotel!
Travelled on 11/2024
Couldnt fault this place for our 3 night stay. Good location, 10 mins walk to union square. Quick check in and room was very comfortable (huge TV, safe, high floor). Only issue we had was protestors at nearby hotel protesting most of the day but not this hotels fault at all and didnt impact on us too much. Hotel offers free coffee/tea every morning and attached bar/restaurant offers a good happy hour (4-6pm). Would...
Read more
418frant said...
Lovely hotel , lovely room and comfy bed
Travelled on 10/2024
Lovely hotel with lovely room . Bit of a hassle checking in as the room was ready then it wasnt then it was ! We were on the third floor and a little disappointed as there was no view from our window at all . I think the views from the higher rooms would have been great . We used the restaurant adjoining for breakfast which was more than adequate although there were only 3 choices. Coffee supplied in reception in th...
Read more
HonestReviewer08 said...
Comfortable Rooms with A Lot of Noise
Travelled on 09/2024
Upon arrival, the hotel entrance was very clean and spacious. Reception staff were very welcoming and friendly, although, they did not mention that there would be noise disruption from around 6am to 10pm every day.
Our room was well presented and tidy with two comfortable double beds and a small bathroom. The windows were single glazed, therefore, the sound of the drumming / shouting from the Hilton protesters from...
Read more
Guide781820 said...
The beating drums 6am to 11pm
Travelled on 11/2024
We found the hotel to be comfortable and cosy. It is in an excellent location. The only issue is with the striking staff outside the Hilton hotel opposite - their chanting and constant drum banging starts at 6am until 10/11pm. I know this isnt the hotels fault but I wish we had asked to move to a room that isnt on the front of the hotel....
Cindy M said...
This location can't be beat
Travelled on 10/2024
What a wonderful location, Only 3 blocks away from Union Square, where most of the tour buses, and trolley cars have stops. walking distance to China town. BY our 5th day we started taking buses to get to locations unless it involved a steep hill then we used Uber. The hotel was very clean the beds very comfortable and the staff so helpful
The homeless did leave us alone, and they were only on one block where we did...
Read more