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Reviews
Tripadvisor Traveller RatingBased on 685 Reviews
Traveller ReviewsRanked #103 of 259 hotels in San Francisco
Traveller Rating
Excellent
410
Very Good
70
Average
43
Poor
57
Terrible
105
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Kimberly C said...
Just OK
Travelled on 10/2024
The hotel is very mediocre, my largest concern was that my huge window looked over the backside of a building that looks like it needs to be demolished. The room itself is very very minimal, I would like to encourage you to bring washcloths because you will not be provided with them unless you ask. The website says that there is some accommodations downstairs for eating, but thats not true. Its just a vending machi...
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Daniel P said...
Terrible
Travelled on 09/2024
Terrible experience in a lackluster hotel. It certainly does not deserve the 4 stars it is rated. It was dirty and the hallway carpets were stained. The guest room was sparse with furniture that didnt match. The bed was practically on the floor. We were given 1 bath towel for 2 people for the entire stay. Despite asking for a second multiple times it was never provided. Staff actually shook their heads in a knowing ...
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Adam B said...
Aging poorly
Travelled on 09/2024
Hotel lobby and staff are nice. After that the rooms, halls, and elevators are in a general state or disrepair. Stains on carpets, damaged walls, rattling AC, rattling elevators, mouldy grout, and dated appearances all around. I think it is clean, but not maintained. I have stayed several years in a row and just seen it age poorly. It was much better when first converted to BEI even though the neighborhood was ...
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LauraE286 said...
Disgusting. I want my money back.
Travelled on 09/2024
Disgusting. Piles of human hair found in hall and room. Dirtiest carpet I have ever seen in a hotel both in hallway and room. Staff unpleasant. Shower clogged with hair. I do not understand how this level of quality has been allowed to stand. There needs to be substantially greater oversight from Wyndham....
James V said...
Great value
Travelled on 09/2024
Centrally located with safe parking garage. Little cafe with coffee and pastries to start your day and also sells decent beer and wine. The best part was the staff. Every one was kind especially Steven who was so helpful answering questions about the city and giving directions!...