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Reviews
Tripadvisor Traveller RatingBased on 1392 Reviews
Traveller ReviewsRanked #666 of 1,209 hotels in Rome
Traveller Rating
Excellent
327
Very Good
480
Average
262
Poor
152
Terrible
171
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Persian B said...
Book elsewhere
Travelled on 01/2025
Stayed here for two nights.
Receptionists were moody and the overall customer service wasn't great. Rooms were also really outdated with shower dropping all night.
They also charged me twice for the city tax as the first person on reception failed to leave a note on and apparently it wasnt on the system even tho I showed the transaction on my phone.
They also asked me to send them a confirmation of my easyjet book...
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Ashley R said...
Ants in room & moved hotel
Travelled on 12/2024
Arrived at hotel to be told there was an issue with our room and we would be staying at partner hotel. No prior communication from hotel about this and we had walked 40 mins to the hotel.
Walked ten mins up steep hill to the new hotel, not do able for anyone with health issues.
New hotel was fine until one night we woke up to lots n lots of ants in the toilet all over the floor and on the sink / work top area ( i...
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Troggy01 said...
Definitely not recommended
Travelled on 12/2024
The room we had was very poor and tired.
The room was small just enough room to walk around the double bed.
The safe and air conditioning was broken.
The bathroom was not particularly clean, absolutely no room for the toilet much to close to the sink without hurting your knees, and I could only just turn around in the shower.
Some of the staff seemed just disinterested.
If you had children the only TV in English was ...
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James B said...
Did not get the room I booked.
Travelled on 12/2024
Did not get the room I booked for, which was the deluxe room. As I did upgrade my booking and paid more obviously. Just got the basic run down room. Breakfast was basic and one of the coffee machines did not work properly, hot water everywhere. The only good thing were the stuff, very friendly... Won't go back for sure....
133carzy said...
Not a 4 star
Travelled on 11/2024
Meant to be a 4 star but very basic 2 star hotel, small room (i booked a superior double), no kettle or little amenities in room, as they want you to buy from the little bar down at reception. Staff could be rude at times like we were an inconvenience. Location is great but unfortunately that was it....