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Reviews
Tripadvisor Traveller RatingBased on 618 Reviews
Traveller ReviewsRanked #163 of 1,206 hotels in Rome
Traveller Rating
Excellent
394
Very Good
157
Average
39
Poor
14
Terrible
14
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Coastal54166812393 said...
Great location and helpful staff
Travelled on 11/2024
Lovely hotel, great location and very friendly staff. There is a lovely roof terrace and you can even see the Pope from there when he comes out to greet the people on Sundays. Our room was lovely and quiet as it overlooked the gardens. We would definitely recommend this hotel...
Jo E said...
Great stay at Residenza!
Travelled on 09/2024
We recently stayed at the Residenza Paolo VI. The rooms are quite small but clean and ideal for what we wanted. The rooftop terrace is lovely with a fantastic view at St Peters Basilica. We ate here twice and the food was good. Francesca (I think that is her name) was absolutely wonderful. Very professional and helpful. She also prepared a takeaway breakfast bag for us when we explained we had an early check out. The...
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sandyfoley said...
WORST room EVER!!!!
Travelled on 09/2024
We booked this hotel through booking.com. I booked 2 rooms (one for my husband and myself and one for our American friends). We ended up paying $629.00 Canadian dollars per night for the WORST rooms we have ever had. The rooms were used by nuns and they were ridiculously small with basically no amenities, certainly no view and a very tiny bathroom. To say they were basic would be an understatement. I'm not sure ...
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Shelley S said...
Unfriendly
Travelled on 09/2024
We encountered a problem with our reservation which we had done on line. No one was willing to listen or help us resolve. We ended up paying for 2 rooms even though we only needed and used one. Very poor customer service. We felt taken advantage of....
Frank F said...
Would go back again, even though we didnt throw a coin in the Trevi fountain
Travelled on 08/2024
Lovely, safe and palatial hotel on the fourth floor just beside Saint Peter Square.
Breakfast (free) , was a joy and a comfort , with both hot and cold offerings, including cappuccino and muesli.
The rooms I hear, could be quite small, but we upgraded a bit and had the view of our lifetime.
We went to Saint Peters square early in the morning & late at night and it was amazing.
The buses connected well to our hotel...
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