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Reviews
Tripadvisor Traveller RatingBased on 1127 Reviews
Traveller ReviewsRanked #419 of 1,206 hotels in Rome
Traveller Rating
Excellent
437
Very Good
329
Average
156
Poor
75
Terrible
130
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
ManyaSrikrishna said...
Rude manager, horrible rooms
Travelled on 10/2024
First of all, you got our name wrong while replying to my fathers review - its Srikrishna, not Hare Krishna.
Secondly, as hospitality staff, its your duty to treat your guests with basic respect. Your claim that no other Asian guests have complained is untrue. I saw you talk to another Asian guest complaining about the air conditioning with a simple That is not my job during my time at the hotel. Anyone can che...
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Asrikrishna said...
Nice staff in a bad hotel
Travelled on 10/2024
First the good: this hotel has an amazing staff member: Daniel who is easily the most knowledgeable and helpful person on all matters Rome.. Also appreciations for John who makes excellent cappuccinos at the breakfast counter.
Now for the not so good: In our ten days in Italy, this was easily the worst hotel my family has stayed at. Relying on our travel agent and online reviews, we thought it would be a small but c...
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Khyfen said...
Great experience we'll be back.
Travelled on 06/2024
We have had a wonderful experience here.
Very sincere and friendly staff who offered us great local advice for getting around and making the most of our time. So close to the main station and many attractions.
Easy to check in, get advice and breakfast each morning and head out to see the sights.
We'll be back....
Ashleigh B said...
Not a 3 star hotel!!!!
Travelled on 04/2024
Good points
SOME staff were helpful
Rooms were cleaned daily
Comfy bed
Close to train
Bad points
Hotel is more like a hostel, it is definitely not a 3 star.
Rooms are average if you just want to lay your head
Reception is on the 3rd floor, superior rooms are on the 6th floor. You can upgrade to this upon check in.
6 flights of stairs
Lift is very old fashioned, looks like its from the 1930s. Can only fit two...
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Benjamin T said...
Simple but effective
Travelled on 03/2024
Clean and friendly hotel. Special thanks to Marco who was accommodating and very helpful always. Even helped us when we forgot our passports on a trip - thank you! Breakfast basic but has what you need. Room was clean and practical. Lift took some getting used to, added to the experience though! Had everything we needed for our family trip to Rome....