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Reviews
Tripadvisor Traveller RatingBased on 4004 Reviews
Traveller ReviewsRanked #237 of 703 hotels in Prague
Traveller Rating
Excellent
1485
Very Good
1860
Average
503
Poor
103
Terrible
53
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Tour41550607474 said...
Basic, good for centre. However. Husband had injury, nothing done !
Travelled on 11/2024
Friday to Monday at ibis old town Prague few points to mention . Location perfect and breakfast fully acceptable . Thats what got the 2 stars . Desk staff lazy and bar staff over worked when busy and no one when quiet
. Cut finger on handrail into the bar . Nothing done except some free drinks . Noticed a young girl the following day did the same but worse and still no safety issue addressed , we left on Monday an...
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Tatyana K said...
Stay in Ibis Praha Old town
Travelled on 11/2024
We checked in on November 8 around 3 pm. The receptionist who checked us in had a trainee to teach but he was so professional that we didnt notice that he had to teach a trainee. He helped us with parking and was absolutely great. The next day the same guy helped us with restaurant recommendations. Unfortunately name tag is very small and we couldnt read his name. But please express our great appreciation to him....
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Paradise45847536816 said...
City break
Travelled on 11/2024
Hotel and room was very clean and warm staff were brilliant couldnt help us enough breakfast was enjoyable hotel was centrally situated, will definitely be back city was very friendly there is lots of places to visit and lots of walking you need to bring comfortable shoes...
Sarah C said...
Drama queen on reception
Travelled on 10/2024
No issues with room or hotel apart from a rude member of staff at check in. I had checked before arriving that I was able to request a fan in my room upon check in. I needed this as I get very hot at night. I was told fans were not supplied. I said I had checked and this was incorrect. In fact I had found the information on Tripadvisor from a customer service representative of the hotel. He then asked me to find the ...
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TomMelb2024 said...
Good location but poor quality and rude staff
Travelled on 10/2024
I recently stayed at this hotel, expecting the reliable service and quality Ive experienced at other ibis locations, as Im an ALL member. Unfortunately, this experience fell far short of that standard.
The hotels location is convenient, but thats about the only positive aspect. The rooms were underwhelming, with low-quality bed linens and cushions that felt old and uncomfortable. Even more disappointing was the ...
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