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Reviews
Tripadvisor Traveller RatingBased on 659 Reviews
Traveller ReviewsRanked #389 of 703 hotels in Prague
Traveller Rating
Excellent
123
Very Good
193
Average
193
Poor
79
Terrible
71
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Frances M said...
A pleasant stay
Travelled on 12/2024
I've given this hotel 5 stars because yes, the rooms are a little dated but they are clean and warm and the beds are comfortable. Breakfast was good choice of buffet foods plus a cooked selection every day. All staff were outstanding,very helpful and friendly, always with time to answer our (many!) questions.
The only thing I missed was a lounge, somewhere to meet other guests but not a real problem....
Linda H said...
Staff rude, breakfast not good
Travelled on 12/2024
The hotel was clean and about 30 mins walk from the main centre but the breakfast was not great, broccoli, noodles and cous cous were rather strange items to see at breakfast and not a pastry in sight, just a couple of really dried out cakes. The staff were rude and unhelpfull. There was one particular woman at reception that was extremely rude my husband and I were gobsmacked at the way she spoke to us when we had p...
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Brian M said...
Ignorant staff
Travelled on 12/2024
The hotel is ok, clean, warm, unfortunately not very welcoming. The reception staff are quite distant and ignorant towards guests. When we asked why there was no coffee we were told, very abruptly, that the hotel did not supply coffee in the rooms and the receptionist then simply pointed to a coffee machine that sold coffee! Even when we informed them that the hotel advertised coffee and tea in the room, he simply sh...
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Craig_Sharp71 said...
No coffee !!!
Travelled on 12/2024
Says complimentary tea and coffee in the hotel leaflets however there was no coffee in the room
We went to the reception and asked for coffee, was told coffee isn't complimentary.
Room was basic but okay and hotel is close to transport to the city center ( just 4 stops on the tram)
Local transport was excellent...
arankat_meac said...
Passable
Travelled on 12/2024
Rooms was good size, location was good too. The staff wasn't great, you feel like unwelcome. Breakfast is poor. In the room ws 1 teabag,no coffee, we asked in the reception, they said there is no coffee we can buy from rhe coffee automata from the reception
So bring your coffee from home
Passable stay...