Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 434 Reviews
Traveller ReviewsRanked #164 of 703 hotels in Prague
Traveller Rating
Excellent
243
Very Good
115
Average
46
Poor
18
Terrible
12
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
tmw1990 said...
Great modern hotel
Travelled on 11/2024
Perfect hotel for a weekend getaway with easy access to old town via the tram or walking along the river. The hotel is cool and modern. The rooms are well equipped with everything you need. There is a bar downstairs as well, which was handy. The area has plenty of restaurants & cafes nearby.
The only minor issues was that our TV kept turning off and the bar was expensive, apart from that- no complaints. We slept well...
Read more
Adam W said...
Wonderful Hotel but...Best Price Guarantee from Accor not applied!
Travelled on 10/2024
This is a lovely hotel with great staff and beautiful rooms.
I booked through my Accor app but found a cheaper price online and applied for their Best Price Guarantee.
BEWARE - Accor did not honour the Best Price Guarantee.
After asking for and receiving screenshots as per their T & C's Accor does not respond to emails anymore.
It seems very shortsighted that Accor are willing to lose a customer over a 30 Euro dis...
Read more
Paul C said...
Great
Travelled on 11/2024
Despite being quite cheap, its a nice hotel and the rooms are clean and spacious.
Staff are very friendly and efficient, and both the reception and restaurant/bar have cool decor, and are a relaxing way to pass some time.
Good location too, I'd definitely stay here again...
tomasl652 said...
Mama Shelter Prague was a disaster! Absolute chaos
Travelled on 10/2024
We had a reservation for a Family XXL room for 4 people. At the reception, they informed us that they had a problem and instead of the Family XXL room, they would give us 2 standard, but connected, rooms. We agreed. Upon opening the rooms, we discovered that both were already occupied by other guests luckily, they werent having an intimate moment what an embarrassment!
We went back to the reception, and afte...
Read more
Ashleigh L said...
Fabulous
Travelled on 10/2024
Absolute 5/5. Beds are so comfortable. Great interior design, lovely views of the city, there was some road works being done during our stay but you would never be able to tell it was so quiet. Shopping centre 5 minute walk away, around a half hour walk to the old town but the walk is definitely worth it...