Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 496 Reviews
Traveller ReviewsRanked #159 of 703 hotels in Prague
Traveller Rating
Excellent
235
Very Good
181
Average
52
Poor
16
Terrible
12
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Susie M said...
A hotel that smiles
Travelled on 12/2024
Perfect attention from staff, particularly Karel who was my main contact but each of the duty receptionists/managers had a very high standard of customer attention. Thank you Hotel Carol for service with a smile on every level of the hotel organisation....
Julio P said...
Good experience
Travelled on 12/2024
Very comfortable, bed, pillows and the little table and desk
The receptionist Kirill is very polite and helpful.
Everything was clean, the room and the complete hotel.
Breakfast very complete, and the rest of the personal was polite too. I recommend the hotel....
janicelK3528UU said...
Well located excellent hotel.
Travelled on 12/2024
Well located, clean, spacious rooms, great restaurant and bar area. Safe walk in showers with plenty of hot water. Friendly and attentive staff. Close to the metro and just 5 steps from Old Town Square. Great for couples, individuals and families. Highly recommend....
maya Z said...
Great hotel!
Travelled on 12/2024
We enjoyed staying at the hotel carol. The interior is beautiful and cozy, cleanliness is maintained throughout the hotel. The location is optimal. Taxi here is cheap, but if you are looking for other ways to get around prague there is a tram stop near the hotel and the metro stop is about 5 minutes away. The reception staff has been amazing, especially Josefina. She has been very friendly and attentive.The most am...
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Petra P said...
We definitely recommend the hotel and will definitely come back sometime
Travelled on 12/2024
Very kind and helpful staff. especially the receptionist Josefina. Beautiful rooms, clean, amazing service. Very nice bartende, pleasant sitting at the bar, well mixed drinks. Excellent accessibility by metro and bus. drinks are available everywhere...