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Reviews
Tripadvisor Traveller RatingBased on 383 Reviews
Traveller ReviewsRanked #387 of 703 hotels in Prague
Traveller Rating
Excellent
81
Very Good
133
Average
98
Poor
43
Terrible
28
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Mehyar K said...
Terrible Experience Avoid This Hotel!
Travelled on 11/2024
I usually dont complain about hotels because I spend most of my time out and only use the room to sleep. However, my experience with this hotel was so terrible that I felt compelled to share it.
The room I received was completely different from what I booked. I was assigned a room on the top floor, which clearly wasnt a standard guest roommore like a converted service room. The worst part? There was no elevator a...
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keke j said...
Mediocre service
Travelled on 01/2024
AC didn't work. It was -7C outside and we were freezing. We asked that could they fix it or even give us extra blankets. Ac was not fixed but we got extra pillows after 3 nights. Reception told us that they would fix it but nothing happened. The room was nice and clean but it was very cold. I would give a 4/10....
Adriana G said...
Great experience!
Travelled on 04/2023
The hotel has a great location and very nice and helpful staff. Very close to the center, we did not need to take any public transport everything that we needed was close. We came two times and will definitely come again. ...
brcsas said...
Worst hotel ever
Travelled on 12/2019
It was the worst experience I have ever had. The receptionist was so rude and really doesnt hear what he says. The services is the worst ever. They dont keep their words.
We went for spa and massage, actually we prepaid. But, they said we cannot provide massage eventhough we got an appointment before 1 week.
I havent seen this kind of service and people in any country. Shocked!!!...
Joanna B said...
Brilliant
Travelled on 09/2019
Awesome hotel, Rooms are lovely with tea and coffee making facilities, hairdryer, flat screen TV with a couple of English News Channels. Staff are very friendly. The hotel is within easy walking distance from all attractions....