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Reviews
Tripadvisor Traveller RatingBased on 2628 Reviews
Traveller ReviewsRanked #77 of 703 hotels in Prague
Traveller Rating
Excellent
1826
Very Good
618
Average
114
Poor
41
Terrible
29
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Tabitha777 said...
We experienced a (low) 4 star
Travelled on 11/2024
Charming in its own way but dated.
Payable bottles of water in the room (129kr).
Breakfast was prepared to a price, not a standard. It was hard to choose something we wanted.
Abrupt service; asked to leave at the end of breakfast as they had to close the lift.
I asked for scrambled eggs at the omelette station and was told to take the plain option from the buffet. The cook was adamant she was not going to scramble t...
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c0nnie52 said...
The hostess in the breakfast room
Travelled on 12/2024
Stepanka, the hostess at the breakfast room, was incredibly kind and helpful. She made sure we were treated very well. The food was delicious and the room was large enough so that we were quickly seated. I was surprised at the number of gluten free options that were available....
Sunshine35175833819 said...
Nice hotel, good personal service.
Travelled on 12/2024
My wife and I stayed at the Palace for 3 days as a precursor to our Viking river cruise. We were very pleased with the room and the staff. The feature that I was most impressed with was the breakfast buffet. It was large and delicious, but the most important, and surprising, was the wonderful gluten-free bread. Here in the United States, I thought I would never again find a high quality and tasty bread. Stepanea, the...
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gerallte2014 said...
Excellent meal , wine and service.
Travelled on 12/2024
Visited their restaurant to celebrate my wife's birthday. Nice venue . Staff and food excellent (although the menu is limited) . Food at a reasonable price , drinks even better priced. We enjoyed the visit and manager was excellent . Would recommend to anyone visiting Prague....
Alison L said...
Excellent stay with great service
Travelled on 12/2024
Clean comfortable room.
Reception staff helpful and friendly
Breakfast excellent with service of a very high standard. Friendly helpful welcome by Stephanea. Gluten free options available and clearly marked.
Also enjoyed a meal in the informal restaurant in the lobby. Again attentive service and a good choice of food....