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Reviews
Tripadvisor Traveller RatingBased on 4193 Reviews
Traveller ReviewsRanked #35 of 703 hotels in Prague
Traveller Rating
Excellent
3124
Very Good
824
Average
183
Poor
43
Terrible
19
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Simon L said...
Beautiful heritage hotel
Travelled on 11/2024
Stayed in this grand and immensely beautiful heritage hotel on our honeymoon in November. Everything about this property was a perfect 5 star. Staff was very helpful ang gave us so many suggestions for sightseeing and about Indian restaurants nearby....
AndyFrances said...
A brilliant stay
Travelled on 11/2024
Excellent hotel and staff. Rooms are large and very comfortable. Meals in the restaurant and excellent, reasonably priced for type of venue and location. Centrally located within easy walking distance of all the main attractions.The decor is something to behold, absolutely stunning....
Maria H said...
Lovely art deco hotel
Travelled on 12/2024
What a lovely hotel, really comfy beds and pillows, exceptionally clean, helpful and friendly staff. Good breakfast choices and dinner was excellent. Only downside is the bar area is small and not very well equipped and service slow. Good location about 10 minutes to astronomical clock and another 5 to Charles bridge....
Mark E said...
Not a 5 star hotel
Travelled on 12/2024
Certainly not a 5 star hotel. No one to help with bags on arrival had my elderly parents with me and staff watch me struggle to get all the cases in there. Then had to take the cases my self up to the room not really what I was paying for. Room lovely in a jr suite but the bathroom was poor and a hazardous step into it.
Breakfast was a shambles each day 3 Star breakfast each day some staff lovely some staff boarding...
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traveller2013499 said...
Dissatisfied
Travelled on 12/2024
We are staying at the hotel, we requested a twin room and were allocated a disabled room 218 unfortunately if you were disabled in a wheelchair it would be impossible for you to reach any of the shelving in the bath room as one, their too high up and secondly theres very little space!
The service at breakfast is rushed and the staff seem under extreme stress. This is our fourth visit to the hotel and apart from th...
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