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Reviews
Tripadvisor Traveller RatingBased on 1158 Reviews
Traveller ReviewsRanked #332 of 703 hotels in Prague
Traveller Rating
Excellent
320
Very Good
370
Average
251
Poor
116
Terrible
101
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
643mairem said...
Luxurious hotel in the heart of prague
Travelled on 10/2024
This was an excellent hotel.we chose the junior suite which was extra large and the four poster double bed was super comfy
Staff were very friendly and helpful especially Michael the porter.
I highly recommend this hotel for its superior service and excellent location....
Neil D said...
Not a good experience.
Travelled on 07/2024
4 nights at the hotel. Definitely not a 5 star hotel. Biggest draw back is that there are no tea making facility in the room. They provide you with hot water facitity but you need to go to the ground floor to fetch the hot water and if you want milk they charge you.
The toaster in the breakfast room was not working and presummed that it would be sorted the following day afyer making a complaint. Nothing was done the...
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roudy a said...
Bad , Bad, Bad ,it's not a 5 Star hotel at all..!!!
Travelled on 06/2024
They claim they are a 5 star hotel but absolutely they aren't.
We got the junior suite which was a Very old room ,very dirty , stains all over the walls and floor.
Bathroom is terrible, with a very weak water flow and lot of black stains on the floor ( zero hygiene).
In addition we felt that the dust is everywhere.
We are so disappointed and will never visit this hotel again.
In the same price you can find much m...
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Roland T said...
Nice place right in the city centre
Travelled on 06/2024
Our entire group had an overall positive experience at this hotel. Especially we appreciated the location - it is right on the main square in the middle of all the buzz which actually was very convenient for us!! Staff, rooms, breakfasts... everything was just alright....
Rosi B said...
Good and positive experience
Travelled on 04/2024
I would like to write what a good experience we had in this hotel.The staff(Roya, David, Yakob, Michal and specially Katka) were very efficient and helpful during our long stay(7 nights) Thank you for responding to our request for changing the room because my husband twisted his leg and we needed a room near the elevator Also the hotel rooms dining room and all the surrounding were always clean the breakfast was exc...
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