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Reviews
Tripadvisor Traveller RatingBased on 1087 Reviews
Traveller ReviewsRanked #99 of 195 hotels in Porto
Traveller Rating
Excellent
199
Very Good
511
Average
266
Poor
68
Terrible
43
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Michaelnmaggie said...
Staff are amazing and helpful
Travelled on 11/2024
Very friendly staff extremely helpful and will do there best to help you would recommend this hotel to anyone staff and manager will always say hello English of staff is really good and very helpful extremely clean drinks at the bar are reasonable prices food is very good
...
doratheexplorer33 said...
The best and definitely not budget
Travelled on 06/2024
We booked 5 nights at the Star Inn, as we were visiting my parents close by. From arrival to departure the friendly, helpful and patient nature of everyone became obvious. Clean, decent rooms, quiet and looked after. Thank you so much for the attention, the ladies on the 8th floor were amazing.
Breakfast was a good time to get some coffee and a slow start. A decent choice - those pastéis miniatures are delicious! D...
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Duc N said...
uncomfortable customer service experience during my long-term business stay
Travelled on 03/2024
the service of the stay about comfort like getting a room without disturbances like the room next door of mine was getting repaired and painted and I was not being able to sleep in the morning without noises coming from a screwer for a day starting early in the morning: the experience of the stay was uncomfortable! the smell of the paint was disgusting, because again me as a long-term customer who get disturbed by th...
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523shelleyg said...
Fab rooms with lovely staff.
Travelled on 02/2024
Great hotel, staff super friendly and helpful, reception staff speak good English which made it a lot easier and meant could have a chat at the bar with them. Rooms clean, comfortable and a good size. Would return again for another stay. Good variety at breakfast....
N8005WEjohnh said...
Not for us
Travelled on 09/2023
Arrived on a Sunday Afternoon, to a helpful and friendly English speaking reception. Whilst it was 4pm our room was not ready so they changed the allocation. Next morning we were not on the breakfast list they had not amended the room no. In addition the breakfast area was overrun with what turned out to be about 4 coach loads of people. There was a shortage of cutelry, crockery and food. I ended up with coffee in a ...
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