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Reviews
Tripadvisor Traveller RatingBased on 1322 Reviews
Traveller ReviewsRanked #56 of 195 hotels in Porto
Traveller Rating
Excellent
644
Very Good
450
Average
145
Poor
53
Terrible
30
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
swop said...
Mostly overrated
Travelled on 11/2024
This is a nice hotel, but it's wearing out fast. The floors are scuffed and the furniture worn. Front desk and door people were quite friendly and helpful. The breakfast is far better than anything one would find in the US, but significantly below what we experienced elsewhere in Portugal and Europe. A big spread with many of the items one would expect, but the food quality itself was not very good. For example,...
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James T said...
Porto stay
Travelled on 10/2024
I stayed at this hotel for 4 nights in October, unfortunately my 1st time in porto didn't start well, when I arrived from campanha station from lisbon , my wallet was taken from my backpack while between platform to the station exit, I only realised it wad gone while waiting for my taxi to the hotel.
When I arrived at the hotel, I explained my situation to them, they where very helpful and friendly, and called the p...
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AroundtheWorldIn123 said...
Underwhelmed and unimpressed
Travelled on 09/2024
I booked 2 rooms on the same reservation, as we travelled with friends - another couple. We were expecting some luxury at this so called 5 star hotel, sadly we've stayed a much much better 4 star hotels! We booked based on previous reviews and we struggled to understand their rave ratings.
RECEPTION: To begin with the staff at reception got my back up, which wasn't a great start. Cold, detached, and smirky. He took ...
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Johanne G said...
Above and beyond 5 star service.
Travelled on 09/2024
We arrived late at night after a mix up with a booking at another hotel. We had nowhere to stay for the next week and all hotels were full because of the wildfires and people not being able to travel from the city. We got the last room available. There were no rooms for the following nights but the staff were really kind and helpful and researched other options for us and made us feel very welcome and supported. A m...
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ChrisMorrice said...
Trip to Porto
Travelled on 08/2024
A little way out from the centre but metro station is 15 minutes walk away and uber service is great.Rooms are very spacious and bed was comfy.The front desk staff were especially helpful who helped us out on several occasions.The rooftop bar is nice and there is a great sunset to catch if you get there at the right time....