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Reviews
Tripadvisor Traveller RatingBased on 2955 Reviews
Traveller ReviewsRanked #31 of 195 hotels in Porto
Traveller Rating
Excellent
2153
Very Good
533
Average
153
Poor
72
Terrible
44
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Sean C said...
Perfect trip
Travelled on 10/2024
recently stayed at Pestana Palácio do Freixo in Porto, and it was amazing. The hotel is in a beautiful old palace right by the Douro River, and the mix of historic charm and modern comfort was perfect. Duty Manager Nuno was fantasticso helpful and friendly, making sure everything went smoothly during my stay. The outdoor pool and spa were great for relaxing, and the whole experience felt really special. Highly recom...
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Bridget M said...
Beautiful hotel
Travelled on 10/2024
Amazing stay! The rooms are a great size compared to many hotels in Europe, the beds were very comfortable and had nice amenities. The service from check in through check out was top notch. All food was delicious and the bar service made our vacation a real treat....
mark a said...
Trip to Portugal
Travelled on 10/2024
Just spent 4 great nights at this hotel. An eighteen century refurbished palace with fantastic mattresses and unique architecture just a quick 10 minutes outside the hustle and bustle of the city. Food in the dining room and at the bar were superb. Area around the outside pool overlooking the Duoro river was calm and restful. Special shout out to Fabio at reception who went above and beyond. One caveat, the tub in th...
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Trip01283471511 said...
Great Hotel with Fantastic Staff
Travelled on 10/2024
We have just returned from a 4-night break at the Pestana Palácio do Freixo to celebrate my wifes birthday. Bad timing because of the weather, but impossible to fault this Pestana hotel. From the moment we checked in to leaving we were very impressed with everything, the room, the food, the overall ambience, but more specially the staff.
Soon after checking in we were asked to complete a survey on the arrival/ch...
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Bec0356 said...
Disappointed and would not return
Travelled on 08/2024
Lots of issues, I would not recommend and will not be staying again.
When we arrived the staff were rude and lacked any knowledge of the hotel past or present. No drink on arrival and our bags were abandoned at reception. It was a long walk to our room (all rooms are in the pink building) the staff member taking us knew nothing of the history of the hotel and although stated his English was limited still managed to ...
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