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Reviews
Tripadvisor Traveller RatingBased on 1361 Reviews
Traveller ReviewsRanked #75 of 195 hotels in Porto
Traveller Rating
Excellent
246
Very Good
709
Average
317
Poor
65
Terrible
24
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
mb_MB_mikeb said...
Not recommended
Travelled on 09/2024
I was given a tiny shabby room and couldnt get through the very very narrow walk-in shower door! After I contacted the tour company the manager reluctantly moved me the following day to a slightly bigger room with shower over bath. The breakfast was adequate but overcrowded as they cater for large tour groups. This also makes the two tiny lifts hopelessly inadequate. I seldom make negative reviews but this is an exc...
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Clare E said...
Good hotel and location
Travelled on 10/2024
Great hotel, good rooms and bathrooms staff very friendly and helpful excellent breakfast.
Comfy beds. Near to a good shopping area and a nice walk down to the harbour.
Easy to get to from the airport my metro or taxi. Lifts to rooms and a nice bar area...
Felipe M said...
Good staff, great location and breakfast. Boa localizacao.
Travelled on 08/2024
The staff was very good, the front desk attendants were helpful and at breakfast I would like to highlight the attentive staff of Angelo Nascimento (a great professional, always with a smile) and Emily. The room is very spacious and comfortable.
They need to pay attention to the maintenance of the room, as they had issues with the shower, which they quickly fixed, and the air conditioning that broke on the 2nd day gi...
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Juanita C said...
Please Consider Others
Travelled on 09/2024
Great location.
Fair maintenance and in need of some TLC.
Less than friendly staff.
Seems to cater to large groups.
Two very small elevators can accommodate up to 2 people with their medium bags, or 3 people without bags.
Great black out curtains. ...
melody b said...
Happy Customers.
Travelled on 09/2024
We had a good stay here.
Plenty of storage space in the room.
Shower cubicle is small, needs a general refurbishment in the bathroom.
Cleanliness is excellent throughout.
Basic breakfast choices but adequate.
We were lucky to have a large balcony, what a bonus in the glorious sunshine....