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Reviews
Tripadvisor Traveller RatingBased on 565 Reviews
Traveller ReviewsRanked #51 of 195 hotels in Porto
Traveller Rating
Excellent
263
Very Good
214
Average
56
Poor
9
Terrible
23
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
JSGrove said...
City break to Porto
Travelled on 11/2024
Lovely hotel, 20mins walk from centre square of Porto and then another 10 mins to the river front. There is a metro 10 mins from the hotel which is easy to use and gets you to the river quicker. The hotel was clean, rooms were great with a good size bedroom. The breakfast was plentiful and set you up for the day ahead. We had an early trip and the hotel arranged a breakfast pack for us to take as we set off before br...
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mickb647 said...
No Air Conditioning!
Travelled on 11/2024
We stayed here three nights 2 - 5 November 2024. First impressions were good. We arrived early and, as expected, the room wasnt ready, but we were able to check in, just not move in. Things went downhill after this. After a few hours of exploring Porto, we were able to access the room. I tried to lower the temperature, but as its November, no air con was available! Apparently its switched off during the cold...
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Ellen S said...
Great Place
Travelled on 10/2024
Just got back from a week at the Cristal in Porto, we had a fantastic time. Breakfast was lovely and all the staff at breakfast were very helpful. The hotel is a bit of a walk (25 mins) to the centre but if are able it is nice to walk but otherwise there is a Metro station not far and also bus stops. All the people we came into contact with at the hotel were very polite and friendly, must especially mention Chief Leo...
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mcushboy said...
A lovely and very shiny Hotel but a bit out of the way.
Travelled on 09/2024
This was a very elegant and beautifully designed hotel. The staff was very friendly and helpful, our room was very comfortable with a view over the garden terrace. It is in a rather out of the way location for all the main sights but we had no trouble calling a Bolt or taking the metro 3 blocks away. The breakfast was excellent....
AJohnsonUk said...
Great value hotel, with friendly staff
Travelled on 07/2024
Booked two rooms for a four night stay.
The first room was an upgraded(25 per night) larger room with a queen bed, relatively modern and nice bathroom with toiletries. The second a single room but this had a nice outside balcony.
We found the reception staff, in fact all staff very friendly and helpful.
Breakfast was a mix of some warm dishes i.e quiche, bacon, beans and cold offerings like cheeses, pastries e...
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