Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 614 Reviews
Traveller ReviewsRanked #73 of 99 hotels in Palma de Mallorca
Traveller Rating
Excellent
189
Very Good
214
Average
125
Poor
57
Terrible
29
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Sunshine06870713010 said...
Good experience
Travelled on 08/2024
The hotel itself was not bad, had everything you needed. The pool area was nice, friendly staff and a nice quiet area. The cleaners are kind and helpful. It is near a shopping centre which has everything inside, it is abit of a journey! However we did get charged 40 euros for tourist fees paid directly to the hotel which is ridiculous!...
Judit M said...
disappointing
Travelled on 06/2024
super disappointing experience. Upon on arrival our first room smelled strongly of smoke and domestos, forcing us to change rooms immediately. The second room was still smelly, but we managed to sleep there.
We also inquired about the availability of shower facilities after check-out on four separate ocassions, receiving conflicting answers each time. On the day of our check-out, the receptionist rudly informed us th...
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Lindsaywwwww said...
Not a four star hotel - hidden extras - rude Manager
Travelled on 06/2024
Booked two rooms for four people - they said breakfast was included but apparently this is only for one person per room so extra 18 per room per day chargeable - who sells a twin room with only one breakfast included ! Hidden costs - very cynical and makes the cost look more competitive than in reality - unhelpful Manager refused to agree the business created the error in their description - unhelpful Booking.com. T...
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199helenf said...
Nice but really noisy!
Travelled on 06/2023
The hotel itself is nice- clean rooms and the staff were friendly and attentive. The pool is good (although very, very deep so not for kids) and the breakfast had a decent selection. The main problem we had was the noise! We were put in a room at the front of the hotel, the noise from the main road was constant and we couldnt really use the balcony. It also made it difficult to sleep. We were also woken up multiple ...
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TravelGsCambridge said...
Lack lustre hotel - Poor location
Travelled on 05/2023
Tired 4* hotel in a poor location at the top of a steep hill. Rooms are a generous size and in good condition. Public areas and pool are uninviting. Price per night of around 190 is ludicrously expensive for this location / condition.
On a more positive note, staff are nice, good bus service ( around 20 mins ride time ) into Central Palma. Great little cafe 75m away from the front of the hotel ( but that's it, th...
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